Privacy Policy

This Privacy Policy describes how the manufacturer and distributor of VitaGLP ("we", "our", "us") collect, use and protect personal information when you visit this website or purchase our products. By using this website you consent to the practices described below.

1. Information We Collect

We may collect the following categories of information:

• Identification data such as name, billing and shipping address, email and phone number, provided when placing an order.
• Payment information processed securely by our payment providers. We do not store full card numbers on our servers.
• Technical data such as IP address, browser type, device identifiers, referring URLs and pages visited, collected automatically through cookies and analytics tools.
• Communications you send to our customer support team.

2. How We Use Your Information

• To process and deliver your orders, including shipping and after-sales support.
• To send transactional emails (order confirmation, dispatch notice, refund notice).
• To improve the website, our products and the user experience.
• To comply with legal, accounting and tax obligations.
• With your explicit consent, to send marketing communications, which you can unsubscribe from at any time.

3. Cookies and Tracking

We use first-party and third-party cookies to ensure the site works properly, to measure performance and to understand how visitors interact with the page. You can disable cookies in your browser settings, although some features may not work correctly.

4. Sharing of Information

We do not sell your personal data. We may share information with trusted partners strictly to operate our business, including: payment processors, fulfillment and shipping companies, email service providers, analytics providers, and legal or tax advisors when required by law.

5. International Transfers

Some of our service providers may be located outside your country of residence. In such cases we use appropriate safeguards (such as standard contractual clauses) to ensure your data remains protected.

6. Data Retention

We retain personal information only for as long as necessary to provide our services and to comply with our legal obligations (typically up to 10 years for accounting records).

7. Your Rights

Subject to applicable law (including the GDPR for users in the EU), you have the right to access, rectify, delete, restrict or port your personal data, and to object to certain processing activities. To exercise any of these rights please contact our customer support through the channels listed on the order confirmation page.

8. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet is 100% secure.

9. Children

This website and product are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects the date of the most recent revision.